Affected by: Peanuts, Tree Nuts, Milk, Eggs, Shellfish
Family members affected by these allergens: I Am
Date of Restaurant Visit: May 25, 2012
I went to The Works pretty sure that I wasn't going to be able to eat anything. I read the menu and they state clearly that there are no fillers in their burgers and that they use peanut butter and walnuts in some of their food and drinks; however, my larger concern is usually eggs and dairy which are very common in burgers and buns. Right off the bat, the server was able to address all of my concerns. He knew the type of buns used and even what they "may contain". None of my allergens were contained in the burgers. He was able to tell me the protocol for cleaning the grill and when I chose my meal option, he readily offered to substitute the cheese for something I would prefer. This was a surprisingly safe experience and I'm glad I went.
While the restaurant is in the vein of "fast food" restaurants, the food takes a while to prepare, since it's all done to order, and it's worth the slightly longer wait of a typical fast food place. It's casual and popular. At one point, there was even a line of people waiting to get in. This particular location is quite small, but I liked the friendly atmosphere. It's a great treat for kids and since it's located in the Glebe, you can easily walk off the large meal portion while doing a bit of shopping or grabbing dessert (if you have room left).